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Privacy Policy

Last updated: April 2, 2026

Article 1 (Items and Methods of Collection)

The Company collects the following information during registration:

  • Required: Email, password, company name, contact name
  • Optional: Phone number, business type (export/import/both)

Collection method: Direct input through the registration form

Article 2 (Purpose of Collection and Use)

  1. User identification and registration verification
  2. Service provision and access management
  3. Matching service connections and communication
  4. Customer inquiry response and complaint handling
  5. Statistical analysis for service improvement (de-identified)

Article 3 (Retention Period)

  1. Personal information is retained until account deletion and destroyed without delay upon withdrawal.
  2. However, information may be retained as required by law:
    • Records of contracts or subscription withdrawal: 5 years
    • Records of payment and supply of goods: 5 years
    • Records of consumer complaints or dispute resolution: 3 years

Article 4 (Third-Party Disclosure)

The Company does not provide personal information to third parties in principle. Exceptions include:
  1. When the user has given prior consent
  2. When required by law
  3. When providing minimum necessary information (company name, contact) for matching services

Article 5 (Processing Delegation)

The Company delegates personal information processing as follows:

DelegateDelegated Tasks
Supabase (USA)Member data storage, authentication
Vercel (USA)Website hosting

Article 6 (User Rights)

  1. Users may view or modify their personal information at any time.
  2. Users may request cessation of processing by withdrawing their account.
  3. For privacy-related inquiries, please contact the officer below.

Article 7 (Destruction of Information)

  1. Information is destroyed without delay when the retention period expires or the purpose is achieved.
  2. Electronic files: Deleted by irreversible methods
  3. Paper documents: Shredded or incinerated

Article 8 (Privacy Officer)

  • Officer: James Lee (CEO)
  • Email: james@tylogistics.co.kr
  • Phone: 02-6914-9365

Supplementary Provisions

This Privacy Policy is effective from April 2, 2026.