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Privacy Policy
Last updated: April 2, 2026
Article 1 (Items and Methods of Collection)
The Company collects the following information during registration:
- Required: Email, password, company name, contact name
- Optional: Phone number, business type (export/import/both)
Collection method: Direct input through the registration form
Article 2 (Purpose of Collection and Use)
- User identification and registration verification
- Service provision and access management
- Matching service connections and communication
- Customer inquiry response and complaint handling
- Statistical analysis for service improvement (de-identified)
Article 3 (Retention Period)
- Personal information is retained until account deletion and destroyed without delay upon withdrawal.
- However, information may be retained as required by law:
- Records of contracts or subscription withdrawal: 5 years
- Records of payment and supply of goods: 5 years
- Records of consumer complaints or dispute resolution: 3 years
Article 4 (Third-Party Disclosure)
The Company does not provide personal information to third parties in principle. Exceptions include:
- When the user has given prior consent
- When required by law
- When providing minimum necessary information (company name, contact) for matching services
Article 5 (Processing Delegation)
The Company delegates personal information processing as follows:
| Delegate | Delegated Tasks |
|---|---|
| Supabase (USA) | Member data storage, authentication |
| Vercel (USA) | Website hosting |
Article 6 (User Rights)
- Users may view or modify their personal information at any time.
- Users may request cessation of processing by withdrawing their account.
- For privacy-related inquiries, please contact the officer below.
Article 7 (Destruction of Information)
- Information is destroyed without delay when the retention period expires or the purpose is achieved.
- Electronic files: Deleted by irreversible methods
- Paper documents: Shredded or incinerated
Article 8 (Privacy Officer)
- Officer: James Lee (CEO)
- Email: james@tylogistics.co.kr
- Phone: 02-6914-9365
Supplementary Provisions
This Privacy Policy is effective from April 2, 2026.